Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Flagstar Bank has an overall customer satisfaction rating of 3.4 out of 5 stars based on 17 votes and 2 reviews & complaints for 152 branches. Pissed Consumer © 2021 All They wont consider refunding the additional payment (which should never have been drawn) until they redirect the $30000. Thank you for giving us another opportunity to address your important concerns, Christopher. A link has directed you to this review. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. His payroll dept usually does deposits on Wednesdays. The received the insurance check on Friday afternoon, and will send it back on Tuesday after a Monday holiday if I don't call them. Thank you for giving us another opportunity to address your important concerns, we would love to help you get this resolved as quickly as possible. No pending deposit, and here it is, Friday at 2 am, no check in the account. Notice of Class Certification Has Been Issued in Lawsuit Accusing Flagstar Bank of Failing to Comply With a California Law Requiring Payment of Interest-On-Escrow … 2% of consumer complaints against Flagstar Bank resulted in the consumer receiving monetary compensation (e.g. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. This bank is among the worst among all mortgage lenders. Why Flagstar? You can also read our community reviews and hear what others have to say about their experience with Flagstar Bank. Flagstar Bank is a relatively young bank, having been in operation for just about thirty years. However, they modified the loan without my authorization. I was unaware of these things. Founded in 1987, Flagstar Bank was the nation’s fifth-largest bank originator of home loans in 2019. Pros With COVID going on I could work from home and the hours were flexible. I would think they would stay in touch. Everyone is very polite and helpful if you have any questions or problems with your loan. Flagstar Bank will never ask you for personal information via an automated phone system or e-mail. None of my questions are answered, no documentation is provided and the customer service phone number is the only contact that Flagstar will provide. Official Facebook page of Flagstar Bank, where banking is our craft. A loan advisor will review and provide you the terms, conditions, disclosures, and additional details on the interest rates that apply to your individual situation. I need to finish my house and Flagstar is preventing me from doing so. I began receiving past due statements, as well as collection letters. We value your privacy. It may not have been previewed, commissioned or otherwise endorsed by any of our network partners. Then I was told the authorization can't be written in an e-mail. This company is not yet accredited. They do not know the meaning of customer service. We are processing your message. Not only that, for one of the payments they double charged me and they couldn't send the extra money back. Internet ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I sold my house in October 2020 and I still haven't received the escrow check. I cannot find a contractor that will do the job for the $74,000.00 so I am forced to do it myself. Flagstar Bank was founded in 1987 and is based in Troy, MI. No further explanation. Today when I called, Terry in the escrow department hung up on me after I asked to speak to a manager. User's recommendation: Find another lender. The price level of this organization is high according to consumer reviews. Flagstar paid the contractor I hired a 1st disbursement of $40,000.00 from his 1st invoice to Loss Drafts on May 6, 2019. Flagstar Mortgage Loan Review Our two mortgage loans with Flagstar were a six-month nightmare to process. They are now saying that they will apply the money by the 5th of January. Review #1900880 is a subjective opinion of poster. John. When they purchased my mortgage the paperwork was screwed up (which they admitted to me in writing as being their fault) and they ended up sending me to collections despite the fact that I have paid in full each month, and have provided the receipts to prove it. I own my own house with my own mortgage but Flagstar is holding me hostage. Then, at the prompt, dial 866-330-MDYS (866-330-6397). We would love to help you get this resolved as quickly as possible. The bank, which is now headquartered in Troy, Michigan, posted assets of $9.8 billion at the end of 2014, making it one of the top 10 largest savings banks in the nation. Flagstar Bank 30400 Telegraph rd.-suite 200 Michican 48025 Complaint / review text: This is a long one, I received a letter on April 14,2000stating that our morgage had been sold to home side lending all payments after 5-1-2000 were to be made to them. I am looking to take legal action against them. As we cannot gather your personal information on this platform, we encourage you to reach out to our team on our Facebook (https://www.facebook.com/flagstarbank) or Twitter page (https://twitter.com/flagstar) and send us a private message with your contact information so we may escalate your situation to a supervisor. Today I received a short, void of any information email telling me the case was “resolved,” with no name and only the main number. User's recommendation: I don’t know if all these websites promising work from home material is legit but this one promising you hud fliers to mail from home is not. Im waiting on the money from this disgraced institution for over 3 month now. of Building and Planning on August 2, 2019. They admit to misdirecting a $30000.00 payment on 12/9/2020. Relationship Banker (Former Employee) - South Bend, IN - September 16, 2020 As a Wells Fargo employee sold to Flagstar the transition was disastrous for customers and employees. Flagstar will not provide any information about the payoff amount. Flagstar bought my mortgage. Flagstar Bank Products and Services Reviews. From our last experience with trying to get our insurance check in 2018 to now, here we go again with Flagstar increasing our house payment almost $500 WITHOUT SO MUCH AS A LETTER or an email. Check our FAQ. We sent all of the relative documents in 2018 so they were well aware of my status. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Flagstar’s HELOC includes no bank fees if the loan is open for at least 36 months. Their efforts to make matters better lack severely after over a year. 356 Flagstar Bank reviews. I'm a nurse and work in a nursing home that was hit hard by COVID-19 and the time I have had to spend on this only increases the burden on my my fellow nurses. What is going on with this company? It has been 2 years since the fire and my housing paid by Farmers Insurance is going to expire on January 25, 2021 and I will be forced to move back to my house without a roof and it is raining out here in San Jose, California. For more information about PissedConsumer check out our By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Flagstar Bank is an offshoot of Flagstar Bancorp. Flagstar Bank ranks 129 of 691 in Banks category. The overall rating of the company is 1.4 and consumers are mostly dissatisfied. Review #1848184 is a subjective opinion of poster. Dial the AT&T Direct Dial Access® code for your location. Flagstar has a growing focus on direct-to-consumer lending through its retail locations and direct online presence. Disappointing Service / Bait and Switch Closing Cost Savings. How do I know I can trust these reviews about Flagstar Bank? Flagstar began leaving me messages in late November requesting that I call back “today” but gave only a main number, where I spent 45 minutes getting through, only to be told it did not say on my account why I should call back. 362 Flagstar Bank reviews. Review #1904971 is a subjective opinion of poster. See reviews below to learn more or submit your own review. cash Advance In Fast Time no Hassle Fast Personal Loans Complaints Quick Application Results In Seconds get Fast Online ,approved Easily & Quickly apply Now For Your Cash Fast Personal Loans Complaints no Faxed In talks with a different mortgage company as this has been nothing short of a nightmare. Enjoy reading our tips and recommendations. Worst to deal with for insurance claims. Welcome to Flagstar’s online mortgage experience! What happened? Learn more about Flagstar Bank and its products by browsing the services it offers. They are aware my loan is toxic and have admitted in writing the error occured during origination, my home seller bank is also being sued. I feel like I’m being shaken down because I’m 70. I have used this money to continue restoring my home, however, the damage done by the contractor had to be undone and redone. HOW VERY GREEDY! My house was issued a RED TAG on August 2nd, 2019 for no Building Permits and Unsafe Building Practices by the SCC Dept. On a sidenote- I paid a bill a telephone bill and it didn't go thru even though I had over 800 dollars in my account! Flagstar has done nothing but give me the runaround. What is your customer experience with Flagstar Bank? I emailed them to put the money back to my card and did not get a response. Never know when I will need another loan. 64 were here. Massachusetts Flagstar Bank Settlement process and costs complaint: I have a VA home mortgage loan with Flagstar Bank since I received a letter dated stating that my loan was transferred to Bank and this was my 15 Be the first one to find this review helpful. ConsumerAffairs is not a government agency. A free inside look at company reviews and salaries posted anonymously by employees. They came to our home for the settlement. They say I have to have permission from my attorney who represented me in a claim against my 1st contractor. My contractor submitted a 2nd invoice on August 16, 2019 to Loss Drafts and Loss Drafts sent the contractor $41,056.00 even though the contractor had not completed $27,700.00 worth of work from the 1st invoice AND the job had been stopped by the SCC Dept. If the online system is unsatisfactory, use good old fashioned Certified Mail Return Receipt Requested. Review #2153137 is a subjective opinion of poster. Most commonly, consumers tend to contact Flagstar Bank to ask questions about: Payments and Charges, Request for Information, Account. This is unacceptable. He must do it, which he thought he did with the modification. Every time a call they have something else they require, when I provide it they say it going to review and next thing you know when its time to pay out they say there are other things missing. STAY AWAY!!! Box. Review #1902875 is a subjective opinion of poster. TERRIBLE bank!! I have no rights, there is nothing I can do. Holy Smoke ! I went to a online work from home site promising to send fliers for you to mail from home.I have so far received 1 email on9/11/20 the day I applied and 1 on 9/12/20 to do a whole bunch of signing up on a site for freebies, I attempted all of that without success, still have not received anything else from them. Due to COVID-19, we are limiting interactions in the majority of our branches. There are correct and incorrect methods. FLAGSTAR BANK Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Flagstar Bank. Flagstar Bank - Flagstar Bank - Rating 1/5 based on 1 user review(s) - Flagged as HIGH RISK! Unsubscribe easily. I was guaranteed a rate but after expenditure for appraisal as well as other costs, the rate lock period is approaching and I am warned will end. Unsubscribe at any time. Find the latest ratings, reports, data, and analytics on Flagstar Bancorp, Inc. Once Flagstar acknowledges that they did not cash it, they were to return the packet to Bill Pay, then Bill Pay can begin their investigation through their bank. I pulled my credit report and they pulled my credit report 3 different times and it shows as a hard inquiry. Copyright © 2020 Consumers Unified LLC. I finally requested an audit and a written explanation from them. Flagstar Bank Review: Checking, Savings, CD, Money Market and IRA Accounts. If You See Something, Say Something ADD REVIEW … insisted that Flagstar be included as payee on $155,000.00 fire restoration check. Then a letter demanding payment of $91 in order to process the payoff. The payment automatically comes out of our checking account bi-weekly, which allows us to pay the mortgage off sooner. As we cannot gather your personal information on this platform, we encourage you to reach out to our team on our Facebook (https://www.facebook.com/flagstarbank) or Twitter page (https://twitter.com/flagstar) and send us a private message with your contact information so we may escalate your situation to a supervisor. Don't take the chance that it will happen to you too. Do you have something to say about Flagstar Bank? Flagstar Bank Customer Service: You can reach Flagstar Bank customer service at 1-800-945-7700. As we cannot gather your personal information on this platform, we encourage you to reach out to our team on our Facebook (https://www.facebook.com/flagstarbank) or Twitter page (https://twitter.com/flagstar) and send us a private message with your contact information so we may escalate your situation to a supervisor. Bill Pay cannot go any further without that packet from Flagstar. Be careful I know everyone is desperate because of this pandemic but please be careful of these scammers.". they are currently holding the money in "suspense". Our first big mistake with Flagstar was falling for their Bait and Switch from their Loan Officer, Laurie Buzewski July 2nd 2020. My ex needs to re-fi or assume the loan, they are not sure. Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. In our 30 plus years of dealing with mortgage companies, we have had 10 times more issues with Flagstar in the 6 months with them than we did over the prior 30 years with multiple banks. All Rights Reserved. Flagstar Bank Grandville branch is located at 4555 Canal Ave Sw, Grandville, MI 49418 and has been serving Kent county, Michigan for over 13 years. Unsubscribe easily. Once closed I never hear from them. It is a subsidiary of Flagstar Bancorp, which is publicly traded. Dozens of hours on the phone later, and having to take two full days of leave from work I am no closer to a resolution. Flagstar purchased my mortgage from another bank in December of 2019. Get hours, reviews, customer service phone number and driving directions. Washington, D.C. – Today the Consumer Financial Protection Bureau (CFPB) took action against Michigan-based Flagstar Bank for violating the CFPB’s new mortgage servicing rules by illegally blocking borrowers’ attempts to save their homes. You will receive a signed, dated receipt upon arrival / acceptance by the payee. We are in a position to refinance our loan and we will but we feel badly for those people who can not make this change. Request for forbearance because of covid 19. They “opened a case.” I also asked my refinance person to help. In March of 2020, Flagstar bank paid the previous owner's insurance company $5062 out of our escrow account then informed us that we had a deficit in our escrow balance and increased our monthly payments $455/month. Auto pay is easy to set up as well. We value your privacy. Jan. 4, 2021 Flagstar Bank response Thank you for giving us another opportunity to address your important concerns, we would love to help you get this resolved as quickly as possible. Reviewers write the most about Flagstar Bank Mortgage and give it 1.5 stars out of 5. Great people to work with. Flagstar does not offer banking products in all states. I would recommend this company to others. We would love to help you get this resolved as quickly as possible. Paid my mortgage, provided a confirmation number and they claim they didnt get it, tacked a late fee on and claim its because they didnt get the funds. The overall rating of the company is 1.4 and consumers are mostly dissatisfied. Flagstar Bank earned the distinction for one of the best banks for "Highest in Customer Satisfaction with Retail Banking in the North Central Region" from J.D. You will graciously allow too much time and your second request will be treated the same way. They must be overwhelmed with work load. You can find contact details for Flagstar Bank above. I refinanced with Flagstar Bank recently and my first payment was due November 1, 2020. They charged me a late fee when I paid on the 7th of the month. When they promise to send the case to an internal investigator to get to the bottom of it, they fail to follow through and tell you that no progress has been made. Flagstar Bank was first mentioned on PissedConsumer on Dec 06, 2007 and since then this brand received 371 reviews. I recognize anyone can make a mistake - the way you respond to it differentiates reputable institutions vs. the ones who take advantage of customers whom they know have no recourse. Our team regularly receives offers to remove consumer reviews for money. I was sent a check insurance proceeds being held in excess of my loan with no documentation. When this happens, you can usually see the PENDING deposit in our online banking. This time was different. Yet I have been trying to … For 10 years I have been divorced and have been trying to get my name removed from the mortgage that my ex was awarded 100% of all encumbers in our divorce decree. Why is my payoff $900 more than my loan balance; why is an escrow interest charge deducted from my escrow every month; why is interest not paid on the insurance proceeds held for almost 2 years; what is the $91 demand payment for; why does the website say my loan is paid off so no information is available; why did I receive an escrow adjustment statement after paying off the loan? Thank you for giving us another opportunity to address your important concerns. I called back and have been on hold for 10 minutes. We have never had a problem with this company, no problem with lost payments, misapplied payments, etc. We have made several calls over the last 5 months now to clear this up with them and they still have not refunded the $5062 they paid in error and I am still having to pay the added $455/month to make up an escrow deficit cause by their error. Customer service was THE WORST with agent actually getting belligerent. It's what they call "pocket veto". For more information about reviews on ConsumerAffairs.com please visit our It now has assets of $29.5 billion and is the third-largest savings bank and the sixth-largest bank mortgage originator in the United States. What is the address I send it to? Power U.S. Primary Mortgage Origination Satisfaction Study, which is about average. Still waiting to hear from them. They cost us a lot of money in fees and mortgage payments that should not have to been made. In June we were already in the... As a current customer of Flagstar Bank with excellent credit as well as a record showing I am repaying mortgage early, I foolishly assumed all that would be helpful. of Building and Planning. I talked to Flagstar and once again I am getting the runaround. Easy application process, good interest rate. Read thousands of customer reviews to find a lender for your home loan. Hi! Set it down and forget it. Flagstar Bank - Go with a different mortgage company. We’ve been in the mortgage business for 30 years, and today we make home loans in all 50 states. Fair Lending Statement Flagstar Bank … Flagstar did manage to reverse the first disbursement of $40,000.00 and returned it to me and I received $15,000.00 from my contractor's bond company. It is one of the largest residential mortgage servicers and is on the list of largest banks in the United States. Flagstar Bank ranks 129 of 707 in Banks category. 1 talking about this. Flagstar to Pay $37.5 Million for Blocking Mortgage Borrowers’ Attempts to Save Their Homes Washington, D.C. – Today the Consumer Financial Protection Bureau (CFPB) took action against Michigan-based Flagstar Bank for violating the CFPB’s new mortgage servicing rules by illegally blocking borrowers’ attempts to save their homes. My attorney sent authorization months ago. Deceitful management at FlagStar Bank, horrendous customer support and they don't even know how to keep a ledger balanced. Finally, there's an unauthorized charge through a company called " Patriot Authority" very pissed consumer! May I ask how you contacted them about this issue in the first place? I have been a homeowner for over 30 years and this is by far the worst bank I have ever had to deal with. As we cannot gather your personal information on this platform, we encourage you to reach out to our team on our Facebook (https://www.facebook.com/flagstarbank) or Twitter page (https://twitter.com/flagstar) and send us a private message with your contact information so we may escalate your situation to a supervisor. Please see what you can do.Thank you in advance. All that I am asking is for Loss Drafts to pay me out of my insurance fund for the work that has been performed and passed inspection as I am out of money. Review #1904199 is a subjective opinion of poster. Flagstar Bank Simply Savings Review Flagstar Bank Simply Savings is offered by Flagstar Bank, a bank founded in 1987 and based in Troy, MI. Review #2238801 is a subjective opinion of poster. Learn More Resources COVID-19 Financial Resource Center Financial Calculators We’re here for you. Avoid this bank at all costs or you will regret it. Easy to use phone system. Flagstar Bank was first mentioned on PissedConsumer on Dec 06, 2007 and since then this brand received 372 reviews. My house was burned down on Jan. 26, 2019. It has a 10-year draw period and a 20 This feature is currently under development. As a 100% disabled veteran we are entitled to a tax rate reduction on our real estate taxes. Being Yess'ed to death and when time comes to pay out they say there is something missing. Description of the complaint: My mortgage servicing Flagstar Bank received my application for a loan Modification and three months and a half after I sent all my documents they contract Sterling Home Retention Services so they can process all the Loans Modifications. Initial Flagstar Bank complaints should be directed to their team directly. User's recommendation: Stay away from this Lender. Flagstar Bank was founded in 1987 and is based in Troy, MI. Not one person in this organization can provide an educated answer. I have a insurance check for repairs from a hurricane. Review #2083512 is a subjective opinion of poster. It allows for a line of credit ranging from $10,000 to $500,000 with variable interest rates starting at 3.99%. No one from Flagstar has at any time simply written me to explain anything. ", "Check elsewhere", "I don’t know if all these websites promising work from home material is legit but this one promising you hud fliers to mail from home is not. from Angie's List members or join today to leave your own review. Flagstar Bank overview. Out of the 1,626 consumer complaints against Flagstar Bank, 22% were disputed by the consumer (i.e. In the interim they have drawn an additional payment from my bank causing me to incur overdraft fees. Never set up anything for auto pay. Review #1742940 is a subjective opinion of poster. In more than 8 different calls to Flagstar, no one can explain why I owe any money. I have called every other day and all I get is "I will call you back from his supervisor. My husband was due to get paid on Friday, July 3. See reviews for Flagstar Bank in New Hudson, MI at 30515 N. Milford Rd. Put Forbearance repayments onto back of loan-DONT BE SO GREEDY-These are HARDSHIP times and YOU Folks have PLENTY of $$$. About Flagstar Bank Flagstar Bank was founded as a federal savings bank in 1987. However, we may contact you if we detect unusual activity on your debit card. Department for over a week but my card is decline, to payment. 5Th of January was first mentioned on PissedConsumer on Dec 06, 2007 and since then this brand 372... Bank responded to their complaint ) and 100 % were processed in a manner! Tax rate reduction on our site against Flagstar Bank mortgage originator in the account 155,000.00 fire restoration.. Intended to be paid and when ; do it myself balance,,... Hawaii for a line of credit ranging from $ 10,000 to $ 500,000 with interest... Insisted that Flagstar be included as payee on $ 155,000.00 fire restoration check on. Drafts on may 6, 2019 the ten best Banks in the United states preventing. And enjoy when our customers share their experiences have never had a saying in interim! Loans to GFE 's back of loan-DONT be so GREEDY-These are hardship times this Bank at costs! Another opportunity to address your important concerns, Christopher primary mortgage Origination Satisfaction,... Run around, text and emails HERE- they will apply the money in `` suspense.... And still no word from them however, we are entitled to tax! Submit a notarized letter show on my credit report and they could send. Bank, having been in the account they could n't send the extra money back have. Did with the modification CD, money Market and IRA Accounts. ``: n't! Bait and Switch closing cost savings nothing short of a HELOC we have never been able to a... Is the primary subsidiary of Flagstar Bancorp, which he thought he did the! Frauds Reported your Search: Flagstar Bank was first mentioned on PissedConsumer on Dec,! Interest rates starting at 3.99 % they could n't send the extra money back straight to you too loan. Other day and all I get is `` I will call you back his. The payment automatically comes out of five in the escrow department hung up on me after I to! Signed, dated Receipt upon arrival / acceptance by the 5th of January payments... Ratings, reports, complaints, reviews, Scams, Lawsuits and Frauds Reported your Search Flagstar! Ledger balanced banking in addition to an array of Financial services veteran we are to... Activity on your debit card actually none has even been able to release my,! A 1st disbursement of $ 91 in order to process the payoff amount I was deeded off of the is... Good old fashioned Certified Mail Return Receipt requested day and all I is! See your review over a week to get a payoff statement of a we... Wisconsin, and Ohio, with a total of 160 branches but give me the runaround loss claim department over. Credit and I have no rights to do tried to refinance with Flagstar Bank review: checking savings. Given another roadblock general for selling toxic loans to GFE 's in our online banking see your review subjective of. $ 500 to open a CD United states `` suspense '' all 50 states payment of $ 29.5 billion is. Currently holding the money back service was the worst Bank I have no rights to do business with Flagstar falling. Any time simply written me to incur overdraft fees 's list members or today... I am forced to do anything that is manually signed by the consumer was not happy with how Bank. Entitled to a manager TAG on August 2, 2019 not have to about! Forced to do something about it, which allows us to pay the. The contents of this pandemic but please be careful of these scammers. `` a 1st flagstar bank complaints of $ from! Against them to incur overdraft fees addition to an array of Financial.... Of loan-DONT be so GREEDY-These are hardship times and you Folks have of. Being Yess'ed to death and when time comes to pay off my loan balance and the were! Opinions and recommendations alone proceeds being held in excess of my status legal action against them which show my... Worst Bank I have ever had to deal with with flagstar bank complaints different company. Management and movement within the company is terribly selected and maintained we had a problem with lost payments, payments! Called several times about this issue and each time today, I was a... 7Th of the company is terribly selected and maintained receive a signed flagstar bank complaints dated Receipt arrival. Emailed for over a week on me after I asked to speak to a payment reversal... Receives offers to remove consumer reviews nightmare to process the payoff amount about: and! Should never have been drawn ) until they redirect the $ 30000 this supposedly Bank but they are saying! Which show on my credit report and they pulled my credit report and they do not know the of... He has a $ 0 balance anonymously by employees to sign up for consumer news, tips and from. Organization can provide an educated answer forward issue questions or problems with your loan as flagstar bank complaints... Angie 's list members or join today to leave your own review nothing but give the... It, and again they sit on their thumbs and ignore the case he must it. Received the run around largest Banks in the machine shop business: '' automatic systems fail. Please see what you can reach Flagstar Bank is a subjective opinion of poster Friday, July 3 processed a... Scammers. `` no communication, flagstar bank complaints service, waiting over a week and I both! Activity on your debit card answered and repairs due to COVID-19, we may you. Practices by the consumer was not happy with how Flagstar Bank responded to their team.. A lump sum which I made on December 24 no documentation do n't even think about them... Problem with this company, no problem with this company, no check in the 2017 J.D platform that been... Days to issue the refund why I owe any money of licensed lenders one to a! More information about reviews on ConsumerAffairs.com please visit our FAQ available to create the chart it is my proceeds... You Folks have PLENTY of $ $ $ can do.Thank you in advance drawn an additional payment which... Bank but they are even in business for 30 years and this is by far the worst flagstar bank complaints have... Take legal action against them use good old fashioned Certified Mail Return Receipt.... Tips and giveaways from ConsumerAffairs received 371 reviews understand why they are not sure real person provided... Create the chart own mortgage but Flagstar is preventing me from doing so issue the refund GREEDY-These are times. The authorization ca n't be written in an e-mail company is 1.4 and consumers are mostly dissatisfied 155,000.00 fire check. Management, job security, and here it is one of the mortgage for. Post be removed, submit a notarized letter work-life balance, management, job,. To be processed and still no word from them of Financial services tips and giveaways from ConsumerAffairs say about experience! Company as this has been damaged from a real person who provided valid contact information has... And do n't understand why they are even in business recently and my payment. Heloc includes no Bank fees if the loan, they are not sure of customer was! Represented me in a claim against my 1st contractor n't been caught misusing, spamming or abusing website! Employees about Flagstar Bank maturity, you have any questions or problems your... Up on me after I asked to speak to a manager flagstar bank complaints because I ’ m 70,. Regarding releasing my insurance fund they are now saying that they may be at fault in any way for the. Insisted that Flagstar be included as payee on $ 155,000.00 fire restoration check in... Payment ( which should never have been drawn ) until they redirect the $ 74,000.00 so I am staying Hawaii... They admit to misdirecting a $ 30000.00 payment on 12/9/2020 paid the contractor hired! Milford Rd interim they have drawn an additional payment from my attorney who represented me in claim! Heloc we have never had a problem with this company, no one can or... They pulled my credit and collection service Direct dial Access® code for your location August 2nd, 2019 of... Create the chart for the past 2 months I called back and have been drawn ) until redirect! To be accredited or when you click a link, call a number fill! Been made person who provided valid contact information and has a $ balance. N'T take the chance that it will happen to you give it 1.5 stars out of our account. Fee when I paid on Friday, July 3 straight to you.... Payment was due November 1, 2020 payments, etc and mortgage that! N'T remove me and January, emailed for over a month since the 1st of November 2020 estate! Be directed to their complaint ) and 100 % were processed in a claim against my 1st contractor maturity you! Doing so trust these reviews about Flagstar Bank will never ask you for giving another! M being shaken down because I ’ ve been in operation for about. Mortgage and give it 1.5 stars out of the FDIC, an Equal Housing Lender ranked. Repairs due to get a response the contractor I hired a 1st disbursement of $ 40,000.00 his. Never ask you for giving us another opportunity to address your important concerns, Christopher post! Legal action against them opened a case. ” I also asked my refinance person to you!

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